image: http://www.thestar.com.my/~/media/online/2017/06/08/21/01/mets_0906_3mlkbeca_sd_1.ashx/?w=620&h=413&crop=1&hash=0D0208454381E62160376336B53D0CC4FD1AE826
A total of 12 complaints were made by foreign tourists against trishaw riders last year. — filepic
MELAKA: Trishaw riders here must maintain their discipline and appearance or face the risk of losing customers in the future.
Deputy Tourism and River, Beach and Island Development committee chairman Datuk Ghazale Muhamad said the state tourism authority had received a total of 12 complaints from foreign tourists against trishaw riders in 2016.
He said the complaints were for imposing excessive fares (four cases), sexual harassment (one) and riding against the flow of traffic (seven).
“Such incidents, if continue to occur, will affect the good name of trishaw services here as well as the state’s reputation as one of the top tourism destinations in the country,” he told reporters after presenting duit raya and Raya goodies to 309 trishaw riders at Restauran Melayu here.
He said the complaints were received via tour guides, phone calls, tourist police and social media.
Ghazale said no complaints were received from local tourists because those irresponsible trishaw operators did not dare to commit the same acts on them.
However, he said on a positive note, no complaints against trishaw operators have been recorded from January to April this year.
“I hope this situation will continue to be maintained,” he said.
Ghazale said a total of 5.38 million tourists have visited the state between January and April this year compared to 4.77 million tourists recorded during the same period last year.
He said if such momentum continues, the state is on the right track to attract 16.75 million tourists this year compared to the 16.28 million tourist arrivals last year.
“Our data to date indicates that the top three foreign tourists to Melaka are from China, Singapore and Indonesia, while the top three domestic tourists are from Selangor, Kuala Lumpur and Johor,” he added.
Read more at http://www.thestar.com.my/metro/community/2017/06/09/melaka-trishaw-riders-warned-to-toe-the-line/#JwQItvmz6LYeZ7ES.99
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